9cad4ba2-bdc8-40fb-ace2-f695ff2783e6 eng AUS utf8 dataset pointOfContact City of Ballarat gis@ballarat.vic.gov.au 2022-04-05T04:00:57 publication 2022-04-05T04:00:57 created ISO 19115-3 Geographic information - Metadata Part 3 ISO 19115-3:2018 Ballarat Community Satisfaction Survey Results ballarat-community-satisfaction-survey-results 2022-04-05T04:00:57.610455 created 9cad4ba2-bdc8-40fb-ace2-f695ff2783e6 author City of Ballarat Each year, Local Government Victoria (LGV) coordinates a state-wide Local Government Community Satisfaction Survey in every Victorian local government area. This coordinated approach allows for cost effective surveying that would not be possible if council’s commissioned surveys individually. Participation in the state-wide Local Government Community Satisfaction Survey is optional and participating councils have a range of choices as to the content of the questionnaire and the sample size to be surveyed, depending on individual strategic and financial considerations. The main objectives of the survey are to assess the performance of Ballarat City Council across a range of measures and to seek insight into ways to provide improved or more effective service delivery. The survey also provides City of Ballarat with a means to fulfil some of its statutory reporting requirements as well as acting as a feedback mechanism to LGV. Results from the annual Ballarat Community Satisfaction / Perceptions Survey. Although all due care has been taken to ensure that these data are correct, no warranty is expressed or implied by the City of Ballarat in their use. active geoscientificInformation 144.32875 144.32875 -37.4523611 -37.4523611 1998-01-01 2017-01-01 annually community survey Creative Commons Attribution 2.5 Australia CC-BY-2.5-AU https://creativecommons.org/licenses/by/2.5/au/ license license Creative Commons Attribution 2.5 Australia unclassified https://data.gov.au/data/dataset/9cad4ba2-bdc8-40fb-ace2-f695ff2783e6/resource/02f4e9d7-a0e4-4425-b9cd-c608aef813ac/download/customer-satisfaction-survey-results-communication.csv WWW:LINK-1.0-http--link Ballarat Community Satisfaction Survey - Communication Results from the Ballarat Community Satisfaction Survey pertaining to communication media. download CSV CSV https://data.gov.au/data/dataset/9cad4ba2-bdc8-40fb-ace2-f695ff2783e6/resource/aac15288-2008-42ce-80a0-e43e55d38fb9/download/customer-satisfaction-survey-results-importance.csv WWW:LINK-1.0-http--link Ballarat Community Satisfaction Survey - Importance Results from the Ballarat Community Satisfaction Survey pertaining to the deemed importance of services provided. download CSV CSV https://data.gov.au/data/dataset/9cad4ba2-bdc8-40fb-ace2-f695ff2783e6/resource/664d0cc9-4a91-43cc-a99e-2a1b8e81f308/download/customer-satisfaction-survey-results-nominal.csv WWW:LINK-1.0-http--link Ballarat Community Satisfaction Survey - Nominal Results for the Ballarat Community Satisfaction Survey pertaining to questions with open ended answers. download CSV CSV https://data.gov.au/data/dataset/9cad4ba2-bdc8-40fb-ace2-f695ff2783e6/resource/7b1d9e26-3aaf-43ef-a3cd-e12c1859de60/download/customer-satisfaction-survey-results-performance.csv WWW:LINK-1.0-http--link Ballarat Community Satisfaction Survey - Performance Results from the Ballarat Community Satisfaction Survey pertaining to the perceptions of performance. Weighting for the index scores are as follows (refer data for rating nominal categories): Rating 5 - Weighting 100 Rating 4 - Weighting 75 Rating 3 - Weighting 50 Rating 2 - Weighting 25 Rating 1 - Weighting 0 This weighting was established in 2012 and applied retroactively to data before this time. download CSV CSV https://data.gov.au/data/dataset/9cad4ba2-bdc8-40fb-ace2-f695ff2783e6/resource/0e7bbc52-7672-46a8-8aa2-412e1227bd8e/download/customer-satisfaction-survey-results-indicators-of-amenity.csv WWW:LINK-1.0-http--link Ballarat Community Satisfaction Survey - Indicators of Anemity Results from the Ballarat Community Satisfaction Survey pertaining to indicators of public amenity. download CSV CSV dataset unclassified